Refund Policy – Natreefy

Refund Policy

Your money is not ours until we meet your degree of expectation for our products, therefore we have established a 35 days money back guarantee allowing you to have more time to fully experience the different scenario of drinking in your non-ordinary bottle.

 

 

First Step -> Send us an email at support@natreefy.com, including your order number and your first name. Give us enough details to work with to understand your experience, and coming with necessary help to fulfill your request.

Second Step -> Within 48 hrs, a member from our team will reach out and let you know what are the options depending on your specific case.

Third Step -> After studying your case, we could send you a new one totally free of charge (neither product cost or shipping fee), if you want your total refund, your money will go back in your bank account in the next 3-5 business days.